top of page

Privacy Policy

siobanlaffey.com.au is committed to ensuring the privacy and protection of all personal information collected from users of this website. This policy outlines how data is collected, used, and safeguarded in accordance with the Australian Privacy Principles (APPs) and any other relevant laws.

​

Information Collection and Use

Personal information is collected only when voluntarily provided by users through booking appointments, inquiries, or other direct interactions with the website. Information collected may include, but is not limited to, names, email addresses, phone numbers, and appointment details.

This information is used solely for the purposes of:

  • Facilitating client communication

  • Booking and managing appointments via the embedded Halaxy system

  • Monitoring website usage via Google Analytics to improve services and assess the success of marketing campaigns (e.g., Google Ads, social media).

Users’ data will not be sold, traded, or shared with third-party organisations, except in compliance with legal obligations or as needed to provide the necessary services.

​

Marketing Communications and Consent

Users will only receive marketing communications (such as newsletters) if they have explicitly opted in to receive such communications. Users may unsubscribe from these communications at any time by clicking the 'unsubscribe' link in the emails or by contacting hi@siobanlaffey.com.au.

​

Credit Card and Payment Information

Credit card details entered on this website via the Halaxy intake form are not stored or processed by siobanlaffey.com.au. Instead, Halaxy manages all payment processing and credit card handling through secure, encrypted methods compliant with Payment Card Industry Data Security Standards (PCI DSS). According to Halaxy's privacy policy, all payment information is encrypted and stored by Halaxy's payment provider. Siobanlaffey.com.au has no access to credit card numbers or sensitive payment information. For further details on how Halaxy handles and stores credit card data, please refer to their privacy policy.

​

Google Analytics and Cookies

This website uses Google Analytics to monitor and assess user interactions. Google Analytics collects non-personally identifiable data via cookies (small text files stored on your browser). This data helps track user behaviour, assess the effectiveness of marketing campaigns, and improve website functionality.

Cookies do not provide access to users’ personal devices or any personally identifiable information beyond what is voluntarily shared. Users will be notified of the use of cookies upon visiting the website via a pop-up banner and given the option to accept or manage cookie preferences.

For more information about how Google collects and processes data, please visit Google’s privacy policy.

​

Data Security

All personal data collected through the website is stored securely. Measures, including encryption, are in place to prevent unauthorised access, alteration, or disclosure of your data. Credit card details entered through Halaxy are not stored on this website's servers, and Halaxy’s payment system ensures the secure processing of all financial transactions.

While every effort is made to safeguard personal information, no method of electronic transmission or storage is entirely secure. Users are encouraged to notify siobanlaffey.com.au immediately if they believe their data may have been compromised.

​

Data Breach Notification

In the unlikely event of a data breach, siobanlaffey.com.au will notify affected individuals and relevant authorities promptly, in accordance with the Notifiable Data Breaches (NDB) scheme under Australian law. Notifications will include details of the breach, the information at risk, and recommendations for affected individuals.

​

Access to and Control of Personal Information

Users may request to view, update, or delete their personal information at any time by contacting hi@siobanlaffey.com.au. Requests will be processed promptly in compliance with Australian privacy regulations.

​

Third-Party Links

This website may contain links to third-party websites for convenience and reference. siobanlaffey.com.au is not responsible for the privacy practices or content of these third-party sites. Users are encouraged to review the privacy policies of any external websites before providing personal information.

​

Data Sharing

Personal information may be disclosed only when necessary to:

  • Comply with legal obligations (e.g., in response to a court order or government request)

  • Protect the rights, property, or safety of siobanlaffey.com.au, its users, or third parties

  • Provide services that the user has requested (e.g., bookings via Halaxy).

Where personal data is shared with service providers, those providers must comply with Australian privacy standards and take all reasonable steps to ensure the safety and security of your information.

​

Changes to this Policy

This privacy policy is subject to review and amendment as necessary to reflect changes in practices, legal requirements, or the services provided. Users are advised to review the policy periodically for updates.

​

​

For questions or concerns regarding this policy, please contact hi@siobanlaffey.com.au or use the contact form available on the website.

bottom of page